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Transference and countertransference: Training for mental health professionals

September 24, 2025


Description: Trauma that is unhealed, unresolved and unintegrated into a healthy balance within the self has the potential to be repeated, reenacted, acted out, projected or externalized in relationships. 


Working with human suffering on a daily basis and being sensitive to the despair, frustration and fear embodied in clients is an integral aspect of the work by mental health professionals. In order to be effective, professionals need to be aware of the clients and their own unconscious self-protective reactions (transference/projection). A professional who is unaware or unresponsive to countertransference experiences can be thrown into a cycle of reactivity – both within the specific client dynamic and within one’s own psyche.


In this webinar, we will understand the core features of the metapsychological phenomena: transference, projection, projective identification, and countertransference. We will use real case examples from direct service settings to illustrate the complex dialectic of balancing empathic attunement with experiences of empathic strain.


Learning objectives:

  • Understand key self-protective strategies that clients use (transference, projection).
  • Understand key self-protective strategies that professionals use (countertransference).
  • Apply skills in “catching,” repairing and integrating the metapsychological phenomena.

Ontario Psychological Association employees, members, associates and affiliates can use discount code OPA15 to receive 15% off all upcoming programs (cannot be used in conjunction with other promotions/discounts).