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Disaster Response Network

For login information to access APA DRN Resources, please visit the Forum.

 

*New* A Tale of Two Studies of Two Disasters: Comparing Psychosocial Responses to Disaster Among Oklahoma City Bombing Survivors and Hurricane Katrina Evacuees – Rehabilitation Psychology, Vol. 55, No. 3: 241-246, Carol S. North

 

*New* Prevalence and Consequences of Disaster-Related Illness and Injury From Hurricane Ike – Rehabilitation Psychology, Vol.55, No. 3: 221-230, Fran H. Norris, et. al.

 

*New* Disaster Case Management and Individuals with Disabilities – Rehabilitation Psychology, Vol. 55, No. 3: 211-220, Laura M. Stough, et. al.

 

Resources for Oil Spill Response Workers - Centers for Disease Control and Prevention

 

What to Expect from the Oil Spill and How to Protect Your Health - Centers for Disease Control and Prevention

 

Shore Up Your Resilience to Manage Distress Caused by the Oil Disaster in the Gulf - American Psychological Association

 

The Gulf Oil Disaster: Developing a Positive Outlook in the Face of Tragedy - American Psychological Association

 

Emergency Preparedness and Response: Tornadoes - Centers for Disease Control and Prevention

 

Updated Guidance for Providing Post-Deployment Support to Disaster Workers - American Red Cross

 

Disaster Services - Coping With Disaster: Preparing for a Disaster Assignment - American Red Cross

 

Disaster Services - Coping With Disaster: Returning Home From a Disaster Assignment - American Red Cross

 

Disaster Services - Coping With Disaster: For the Families of Disaster Workers - American Red Cross

 

Freddie & Friends: Too Prepared to Be Scared - Austin/Travis County Emergency Management Office

 

Culture and Mental Health in Haiti: A Literature Review - World Health Organization

 

Background on Haiti & Haitian Health Culture - Cook Ross Inc.

 

The psychological impact of exposure to floods - Psychology, Health & Medicine, Vol. 15, No.1: 61-73 (2010), Victoria Mason, et. al.

 

Flooded homes, broken bonds, the meaning of home, psychological processes and their impact on psychological health in a disaster - Health & Place, Vol. 15: 540-547 (2009), Bob Carroll et. al.

 

A Flood...of Emotions - Kansas State University

 

Flood of Emotions - When Crisis Becomes Chronic - Kansas State University

 

Flood of Emotions....Will It Ever End? - Kansas State University

 

Building National Capacity for Child and Family Disaster Mental Health Research - Professional Psychology: Research and Practice, Vol. 41, No. 1: 26-33 (2010), Betty Pfefferbaum et. al.

 

Mental Health Symptoms in Youth Affected by Hurricane Katrina - Professional Psychology: Research and Practice, Vol. 41, No. 1: 10-18 (2010), Yvonne Humenay Roberts et. al.

 

Earthquakes and Children: The Role of Psychologists with Families and Communities - Professional Psychology: Research and Practice, Vol. 41, No. 1: 1-9 (2010), Gayla Margolin et. al.

 

Acute Stress Disorder Scale: A Self-Report Measure of Acute Stress Disorder - Psychological Assessment, Vol. 12, No.1: 61-68 (2000) Richard A. Bryant et. al.

 

The Hidden Victims of Disaster: Helper Stress - Stress Medicine, Vol.6: 29-35 (1990), Melanie Shepherd and Peter E. Hodgkinson

 

APA Response to Earthquake in Haiti - American Psychological Association

 

Guidance for Relief Workers and Others Travelling to Haiti for Earthquake Response - US Department for Disease Control and Prevention

 

Haiti Earthquake - Talking Points - US Department of Health and Human Services, January 30, 2010

 

A Guide to Helping Children with Crisis and Grief - Toronto Emergency Medical Services

 

Bruce M. Altevogt, et al., Committee on Guidance for Establishing Standards of Care for Use in Disaster Situations, Board on Health Sciences Policy, Institute of Medicine of the National Academies, Guidance for Establishing Crisis Standards of Care for Use in Disaster Situations: A Letter Report, 160 pages, 2009. PDF

 

Disaster Response Network Symposium: Challenging Times Require a Commitment to Self-Care by Practitioners (Powerpoint Presentation) - August 9, 2009 - American Psychological Association 117th Annual Convention

 

Managing Your Anxiety About Swine Flu - American Psychological Association

 

Manage Flood-Related Distress by Building Resilience - American Psychological Association

 

APA DRN Deployment Kit

For login information to access APA DRN Resources, please visit the Forum.

 

Guide to Cultural Awareness for Public Education Campaign and Disaster Response Network Members

 

Volunteer Network Activates in Wake of Recent Disasters

 

Media Call on Psychologists as Financial Crisis Deepens

 

SPECIAL BULLETIN - Hurricane information

 

Managing Traumatic Stress - Tips for Managing Stress Related to Hurricanes

 

Managing Traumatic Stress: Dealing with Hurricanes from Afar

 

Red Cross Update on Hurricane Gustav - http://www.redcross.org/article/0,1072,0_312_8100,00.html

 

CDC Update on Hurricane Gustav - http://emergency.cdc.gov/disasters/hurricanes/2008/02sep2008.asp

 

CDC’s Coping with a Disaster after a Traumatic Event - http://emergency.cdc.gov/mentalhealth/ - list of resources for consumers, including specific information for adults and parents. 

 

Disaster Response Network Volunteer Update Form


 

Fact Sheet

In recent times we have seen graphic images of social and emotional trauma that major disasters create.  To enable psychologists to play a role in helping disaster victims the Ontario Psychological Association (OPA) has created The Disaster Response Network (DRN). The DRN provides a mechanism through which volunteer association members respond to provincial disasters and related traumatic events.

The DRN developed a partnership with the Canadian Red Cross (CRC) in Ontario to consolidate strategic plans and training opportunities for OPA members, who act as mental health volunteers in CRC disaster response teams.

The purpose of the OPA DRN is:

1) The coordination and provision of pro bono services to communities impacted by disaster and/or crisis situation(s);

2) The dissemination of information and access to DRN mental health training for OPA members;

3) The support of members in their provision of disaster response services;

4) Upholding professional standards regarding disaster mental health care; and

5) Collaboration with other organizations providing disaster relief services and short-term volunteer interventions.

 

Brief DRN History

Since 2002, the OPA has formed a partnership with the Canadian Red Cross (CRC) in Ontario and has consolidated a mechanism through which volunteer OPA members may plan to respond to local and/or provincial disasters and traumatic events. The committee has met regularly to exchange information and co-ordinate efforts.

As part of the consultation process, committee members have reviewed:

a)      OPA background information summarized by an earlier committee in the mid 1990s;

b)      Nature of training models, strategic partnerships and services offered;

c)      Canadian Red Cross training and deployment networks;

d)      APA member guidelines and statements of understanding with the American National Red Cross; and

e)      Traumatology-related publications.

As part of its consultation, the committee communicated with the College of Psychologists of Ontario. Issues concerning on-site volunteer services will be addressed with the College on an as needed basis.

The Committee sent out to OPA members an Information Application for Volunteers with the DRN. The Application forms continue to serve as a database for training and future networking in Ontario. The Application form can be found on the OPA website at www.psych.on.ca.  Members will be asked to add their information to a DRN database for OPA use only.  This material will not be posted to the public or other members.  Members are asked to update their information as needed.

Two OPA pre-convention all day workshops were held since the formation of the committee. The first, in association with the Canadian Red Cross, focussed on the steps required in order to become a Canadian Red Cross volunteer. A subsequent workshop addressed “Early Intervention Field Trauma Response: Know When – Know How” was presented by the Traumatology Institute (Canada) for the OPA and CRC.  Future workshops will be offered in consultation with the Association membership 

Our first onsite response occurred in January 2004 following an airplane crash near Point Pelee Island.  Members of the OPA DRN provided onsite care for the family and friends of the crash victims who lost their lives.  Dr. Anna B. Baranowsky represented the OPA DRN in a co-ordinated effort with local Psychologists and the Canadian Red Cross. 

In the summer of 2004, committee representatives provided consultation to the Community Development Office of Toronto.  The focus of conversation centered on the multicultural and linguistic service needs in response to crises.  Drs. Berman, Cole, and Saunders participated on behalf of the OPA, and offered to provide future consultations on an as-needed basis.

The OPA led a successful and well-received intervention in partnership with the Ontario Ministry of Health and Long-Term Care. OPA DRN and other OPA volunteer members provided support in operating a provincial Tsunami Support Line.  This service offered information and crisis support related to accessing mental health community resources for affected individuals and families.  This effort was the first of its kind in collaboration with the Emergency Measure Unit of the Ministry of Health and OPA.  Information about this ongoing initiative will now be maintained under the umbrella of the Disaster Response Services provided by the Ontario Psychological Association.

Ontario is one of very few provinces, such as British Columbia, who have formed a DRN relationship with the Canadian Red Cross.  In 2004, the OPA received an award from the Canadian Red Cross in recognition of its leadership informing the DRN partnership. As well, the OPA and the Canadian Red Cross developed a DRN Memorandum of Understanding. Copies are available to members at the OPA office upon request.

 

Guidelines for OPA Members

As part of the training process, OPA members were notified of steps required to become a Canadian Red Cross mental health volunteer:

a) Completion of the OPA-DRN information questionnaire;

b) Contact with the local branch of the Canadian Red Cross for training sessions; and

c) Attendance at a First Aid Course.

For information on Canadian Red Cross training, DRN members are advised to contact their local CRC branch.  Information pertaining to the Canadian Red Cross local branches can be found at the website http://www.redcross.ca

 

Helpful References and Web Resources 

Below is a list of some links that members might find useful:

American Academy of Experts in Traumatic Stress: www.aaets.org

American Red Cross: www.redcross.org

ARC Brochures Online: www.redcross.org/pubs/dspubs/terrormat.html

APA Help Centre: http://www.apahelpcenter.org

APA Disaster Response Network Pages: www.apa.org/practice/drnindex.html 

Canadian Centre for Emergency Preparedness: www.ccep.ca

Canadian Red Cross: www.redcross.ca

Canadian Traumatic-Stress Network: www.ctsn-rcst.ca

David Baldwin’s Trauma Pages: www.trauma-pages.com

Disaster Mental Health Institute: www.usd.edu/dmhi

FEMA's home page: www.fema.gov

Green Cross Foundation: www.greencross.org

International Society for Traumatic Stress Studies: www.istss.org

Mental Health Workers Without Borders: www.mhwwb.org

National Center for PTSD: www.ncptsd.va.gov

Traumatology Institute (Canada): www.psychink.com/insite.htm

Public Health Agency of Canada: www.phac-aspc.gc.ca

MoH website disaster planning resources at http://www.health.gov.on.ca/english/providers/program/emu/pan_flu/pan_flu_mn.html

NASP Crisis Resources: www.nasponline.org

WHO - Mental Health Information: www.who.int/mental_health/en/

BC Emergency Management: http://www.pep.bc.ca/Emerg_Mgmt_BC/Emerg_Mgmt_BC.html

Center for Disease Control and Prevention – Emergency Preparedness - Disaster Mental Health: http://www.bt.cdc.gov/mentalhealth/

North Carolina Center for Public Health Preparedness: http://nccphp.sph.unc.edu/NCDRNtraining

DEEP PREP Disaster and Extreme Event Preparedness: http://www.deep.med.miami.edu/x337.xml

DEEP PREP All-Hazards Disaster Behavioral Health Training: http://mentalhealth.samhsa.gov/publications/allpubs/SMA03-3829/default.asp

*New* National Center for PTSD: "Psychosocial Consequences of Major Hurricanes and Floods: Range, Duration, and Magnitude of Effects and Risk Factors for Adverse Outcomes" - Government research summary of disaster response literature on hurricanes, floods, tornadoes, and dam collapses.

 

*New* American Red Cross: "Picking up Pieces after a Disaster" - General post-disaster information for the public, including a section entitled "Recovering Emotionally".

 

*New* Iowa Psychological Association: http://www.iowapsychology.org/2008-public-public-education - Features an article from Iowa Public Education Coordinator Don Damsteegt.  Posting information on your state psychological association's webpage is an easy way to get your disaster recovery tips out to other psychologists in your area and to the general public.

 

*New* American Red Cross: Emotional Health After the Disaster

 

*New* Kansas State University: A Flood... of Emotions

 

*New* Kansas State University: A Flood of Emotions - When Crisis Becomes Chronic

Deployment System

The OPA DRN is a completely volunteer service that was established by the Ontario Psychological Association and made up of active members with appropriate Canadian Red Cross Volunteer training.

In the event of an event that leads to activation of the OPA DRN, members will be notified if there is a need for their volunteer services.  In order for this to occur they need to be registered as DRN members with qualifying training.  Members will be contacted by e-mail, phone or using other methods, depending on the circumstances.

Unless otherwise notified, deployment will be integrated with standard Canadian Red Cross systems.  Members completing Canadian Red Cross training will be fully briefed on these methods during programs prior to deployment.

 

Response Protocol

Below you will find a sample of the types of interventions typically used by an OPA DRN member at the scene of an incident.  This list is based on a presentation made at an APA – DRN meeting by an American Red Cross representative. 

  • Emergency first aid
  • Emotional Support to disaster victims
  • Emotional Support to family members
  • Guidance to find appropriate Health care within mass care shelters
  • Assistance to find appropriate community health agencies
  • Aid in linking families with health services
  • Help people find services they require for recovery
  • Help clients deal with stress of shelter stay
  • Circulate, offering support to staff and clients as needed
  • Assess needs and provide assistance/referrals
  • Help distribute supplies, information and provide Mental Health support
  • Problem solving

Note. Although there may be special training for which you are qualified and may be requested to perform the list above represents a standard list of interventions.

 

Short Term vs. Long Term Interventions

In general OPA DRN volunteer members are not called upon to provide long-term psychological service provision but short-term on-site response of a supportive nature.

 

Disaster Response in NOT For….

  • Psychotherapy
  • Ongoing counseling
  • Formal assessment
  • Hospitalization
  • Involuntary commitment

In the cases above we must refer to community resources!

These services are NOT to replace ongoing psychological services or other mental health care.

 

Watching out for DRN Member Burn-Out

  • Responsibility overload
  • Boredom/skepticism
  • Skepticism - mistrust
  • Role conflict
  • Chain of command issues
  • No information or feedback
  • Lack of cooperation of power
  • Lack of positive feedback or empathy
  • Ambiguity or changes
  • Traumatic stimuli exposure
  • Volunteer position

 

What to Expect? 

  • Long lines
  • Too hot
  • Too cold
  • A smiling child
  • Mud
  • A spontaneous hug
  • A grateful mom
  • Two people talking to you at once
  • A crying baby
  • Too much to do
  •  “Go find Mental Health!”
  • Bugs
  • Not enough to do
  • A lost dog
  • Tornado warning
  • “You’re an angel.”
  • Beanie Babies
  • “What’s that smell?”
  • New friends
  • Little privacy
  • Watching the healing begin…

 

How to Handle Your Role

  • Compassionate, authentic presence
  • Do no harm
  • Think and be alert
  • Supportive, active listener
  • Neutral, no assumptions
  • Use your common sense and your natural style
  • Remember that you are part of the Canadian Red Cross Volunteer team

 

Basic Emotional First-Aid Rules

  • Moderate the emotions
  • Don’t dig; don’t cut-off
  • Educate, normalize, validate (use brochures or handouts if available)
  • Problem-solving – if failing to do so independently
  • Focus on solutions and empowerment

 

Questions to Use as a Red Cross Volunteer When Helping the Client Process an Event

  • What are the facts?
  • What about this incident seemed out of the ordinary for you?
  • What are you not able to do now that you did before the incident?
  • How are you coping?
  • What do you need that will help you cope?
  • How can we help you to get your strength back?

     
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